Service Management Reviews

Service Management Consulting

More often than not we are pulling reports which are “canned” out of a system which are not only not being reviewed but they are providing next to no value. This service gives practical guidance to help you leverage your data to make informed decisions as well as providing value you can see.

  • Review of current reports to identify areas for improvement
  • Process inputs / outputs
  • Business requirements

Blackfriar offers a number of high value consulting options to help you identify areas for improvement and build a strategy to realize those improvements quickly. All of which can be tailored to meet your individual needs, requirements and desired outcomes

  • Initial review and planning
  • Gap analysis and 'quick wins'
  • Road map based on recommendations

Blackfriar offers a number of high value consulting options to help you identify areas for improvement and build a strategy to realize those improvements quickly. All of which can be tailored to meet your individual needs, requirements and desired outcomes

Metrics and Reporting