In an effort to improve the delivery of services, team workshops can be arranged to allow your teams to identify areas for improvement and roadmap strategies for improvement.


Here are workshops we can offer your business.

Continual Improvement Workshop


Process Design Workshop


Process Re-work-shop



All services include:

  • One-on-one support which is business sensitive and confidential
  • All materials and templates as required

Ready to get started? Contact Blackfriar Consulting for a free consultation to discuss our services which can be tailored to address your specific challenges.

Blackfriar’s service management consulting services aim to help you and your organization get results and can be tailored based on business needs.



Activities include:


ITSM Assessments


ITSM Planning


ITSM Process Design


Metrics Evaluations